DRAFT — for layout review only. Replace with reviewed legal copy before launch. This text is authored to hold the page structure and SEO; it has not been reviewed by counsel and is not legally binding.
1. Who we are
Prime AssetSource Pvt Ltd ("PASPL", "we", "us") operates the website at https://primeassetsource.com and provides IT equipment rental services across India. Our registered address is #Level 1 to Level 4, 58/1 Margosa Road, 13th Cross, Malleshwaram, Bangalore 560003, Karnataka, IN.
2. Information we collect
We collect personal information you submit through forms on this site, including:
- Contact form submissions — name, email, phone, company, message
- Quote request submissions — name, email, phone, company, designation, equipment requirements, locations, timing
- Newsletter signups — email address
- Calculator PDF downloads — name, email, phone, company, city
- Server logs — IP address, browser type, page paths visited (standard hosting log data)
We do not collect special-category personal data (health, biometric, financial account details) through this site.
3. How we use your information
Personal information collected is used to:
- Respond to your enquiry or quote request
- Send the documents you've explicitly requested (e.g. PDF reports)
- Provide ongoing customer service to existing rental clients
- Send periodic communications about our services (only if you've opted in)
- Comply with legal and regulatory obligations applicable to our business
4. Lawful basis for processing
We process personal information on the following lawful bases under India's Digital Personal Data Protection Act, 2023:
- Consent — for newsletter subscriptions and marketing communications
- Contract performance — for processing quote requests and serving rental customers
- Legitimate interests — for ordinary business communications, fraud prevention, and improving our services
5. How long we keep information
- Form-submission data: retained for 24 months from last interaction, then deleted unless an active contractual relationship exists
- Customer data tied to active rental contracts: retained for the duration of the contract plus the statutory retention period (typically 8 years for tax records)
- Server logs: retained for 6 months for security and operational purposes
6. Sharing your information
We do not sell personal information. We share it only with:
- Service providers we engage to operate the business (logistics partners for delivery, payment processors, hosting providers) — under appropriate confidentiality obligations
- Legal authorities when required by law or to protect our rights
We do not transfer personal information outside India without explicit consent.
7. Your rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to lawful retention obligations)
- Withdraw consent for processing based on consent
- Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, contact us at the email address below.
8. Cookies and analytics
We use a minimal set of cookies to operate the site. See our Cookie Policy for details.
9. Security
We apply reasonable technical and organisational measures to protect personal information, including TLS encryption for data in transit, access controls on internal systems, and secure data destruction at end-of-engagement.
10. Updates to this policy
We may update this policy from time to time. The "last updated" date at the bottom of this page reflects the most recent revision. Material changes will be notified via the site or email where appropriate.
11. Contact us
For privacy-related queries or to exercise your rights, contact us at rentals@primeassetsource.com or write to Prime AssetSource Pvt Ltd at the address listed above.